Privacy Policy

Welcome to Anneke van Niekerk Rusks and Biscuits!

Please read these Terms and Conditions carefully before using our website and placing an order. By accessing or using our website, you agree to be bound by these Terms and Conditions. 

1. Acceptance of Terms

Your use of our website constitutes your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website. 

2. Product Information

We strive to provide accurate product information on our website. However, we cannot guarantee that all information is error-free. We reserve the right to make changes to product descriptions, pricing, and availability without notice.  

3. Ordering and Payment

• Order Placement: By placing an order, you agree to purchase the products selected.
• Payment: We accept various payment methods, including [list of accepted payment methods].
• Order Confirmation: You will receive an order confirmation email once your order has been processed.

4. Shipping and Delivery

• Shipping Costs: Shipping costs will be calculated at checkout and may vary depending on your location and the weight of your order.
• Delivery Time: We aim to deliver your order within 3 – 5 working days. However, delivery times may vary due to unforeseen circumstances.
• Risk of Loss: The risk of loss and damage to products passes to you upon delivery.

5. Returns and Refunds

• Return Policy: We accept returns of unopened and undamaged products within 5 days of delivery.
• Refund Policy: Refunds will be issued to the original payment method.

6. Intellectual Property

All content on our website, including but not limited to text, images, and logos, is the property of Anneke van Niekerk Rusks and Biscuits and is protected by copyright laws. 

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products. 

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. 

10. Contact Us

If you have any questions or concerns, please contact us at info@annekevanniekerk.co.za

Privacy Policy

Your Privacy is Important to Us

At Anneke van Niekerk Rusks and Biscuits, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information. 

1. Information We Collect

We may collect the following personal information from you: 

• Name
• Email address
• Shipping address
• Billing address
• Phone number  
• Payment information

2. How We Use Your Information

We use your personal information to:

• Process your orders
• Communicate with you about your orders 
• Improve our website and services  
• Send you marketing communications (with your consent)

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:

• Payment processors   
• Shipping carriers 
• Marketing platforms

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. 

5. Your Rights

You have the right to:

• Access your personal information   
• Correct any inaccuracies in your personal information
• Request the deletion of your personal information  

6. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.  

Please note that this is a basic template and may not cover all legal aspects. It is recommended to consult with a legal professional to ensure compliance with all relevant laws and regulations.